Report a grievance

What happened?

What is this about?

Pick the one that fits best. If none of them fit, choose the last one — we will sort it.

Payment not received or short payment Shoddy or incomplete works Staff conduct or abuse of office Delayed funds or inputs Targeting or selection irregularity GBV, SEA or SH — confidential Handled by the GBV desk under a seal. Very few people can ever see it. Something else

Tell us what happened

Say what went wrong, when, and where it happened — the district, the sub-county and the village. If money is involved, say how much. This is the part an officer reads first.

Name somebody this is about optional

You do not have to name anyone, and a complaint is taken just as seriously without a name. What you type here is a description: nobody is removed from anything on the strength of it, and it is never matched against the staff register from this form.

Anything to attach?

Photographs or a document optional

Up to 3 photographs and 1 PDF, each under 5MB and 12MB in total. On a mobile bundle, a photograph costs data — the complaint is taken without one.

Where did this happen?

Optional, and you can stop at any level. It helps us send the complaint to the right office faster.

How we reach you

How do you want to report this?

Anonymously We record no name, no phone number, no address of yours and nothing about the device you are using. Not hidden — not collected. We cannot come back to you for more detail, and we cannot tell you the outcome except through the number below. Leaving my details Your details go into an encrypted store that very few people can open. Leaving your name is not the same as agreeing to have it shared — we ask about that separately, below.

Your details only if you are leaving them

First name

Surname

May we contact you about this complaint?

Neither answer is chosen for you. We will not record a decision you did not make.

Yes No

May the officer handling this see your name?

Say no and they work the case without it. This is the question that stands between a complaint and a reprisal, so it is asked on its own.

Yes No

Phone number

Email address

Where you can be found

Send my tracking number to this email address optional

Used once, to send you the number, and then forgotten. It is not stored against your complaint, and it does not make your report a named one. We cannot send it by SMS: the text-message gateway is not running, and a promise this system cannot keep does not belong on this form.

I am making this as a protected disclosure Under the Whistleblowers Protection Act. This is about protection from reprisal, not about concealment — you can make one whether or not you give your name.

1 What happened?

2 Anything to attach?

3 Where did this happen?

4 How we reach you

What happened?

Anything to attach?

Where did this happen?

How we reach you